Last updated: June 6, 2026
Here is exactly what to expect after placing your Horsewood order — processing times, delivery windows, tracking, and free shipping eligibility.
All orders are processed within 1-2 business days of receipt. Orders placed on weekends or US holidays are processed the next business day. Once your order ships, you will receive a confirmation email with tracking information.
Standard US shipping typically arrives within 5-7 business days from the date of shipment. Orders for the 6-bottle package ship FREE within the United States. Single and 3-bottle orders have a standard shipping fee calculated at checkout based on weight and destination.
We ship internationally to most countries. International shipping rates and delivery times vary by destination and are calculated at checkout. Typical international delivery is 7-14 business days, though customs processing can add additional time.
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. We are not able to predict or refund these charges.
Once your order ships, you will receive an email with the tracking number and carrier link. Tracking information may take 24-48 hours to populate after your shipping notification. If you have not received tracking after 5 business days, contact support.
If your tracking has not updated in 7+ days or the package is showing significantly delayed, contact our support team. We work directly with the carrier to investigate and will arrange a replacement if the package is confirmed lost.
Please verify your shipping address carefully at checkout. We are not responsible for packages shipped to addresses entered incorrectly. If you notice an error immediately after ordering, contact support — if the order has not yet shipped, we can usually correct it.
US orders typically ship via USPS, UPS, or FedEx depending on weight and destination. International orders ship via the most efficient carrier available for the destination country.
Questions about this policy? Contact us at support@healthyconsumer.us or call +1 (877) 257-0825.